Privacy policy

Last updated: November 11, 2026

Nova ("we", "us") runs discovernova.store. This page explains what we collect, why, and the choices you have.

What we collect

Order details: your name, email, shipping address and phone number (optional).
Account details, if you create an account.
Your email address, if you join our list. We ask you to confirm first.
Messages you send us through the contact form or by email.
Basic site data: pages viewed and a cookie that keeps your cart and sign-in working.

How we use it

To take payment, ship your order and send order updates.
To answer your questions and handle returns.
To send news and offers, only if you joined our list. Every email has an unsubscribe link.
To keep the store secure and working.

Who we share it with

We never sell your information. We share only what is needed with the services that run the store: Stripe (payments; we never see or store your full card number), Resend (email), our hosting provider (Render), and our suppliers and shipping carriers, who receive your name and shipping address to deliver your order. We may share information if the law requires it.

How long we keep it

We keep order records as long as needed for taxes, accounting and legal reasons. You can ask us to delete your account at any time.

Your choices

You can ask to see, correct or delete your information, and you can unsubscribe at any time using the link in any email. Email us at [EDIT: support email] and we will reply within 30 days. If you live in a state with privacy laws, you may have extra rights, and we will honour them.

Children

Our store is not meant for children under 13, and we do not knowingly collect their information.

Changes

If we change this policy, we will update the date above.

Contact

Nova, [EDIT: business mailing address], [EDIT: support email]

Fine print

Returns and refunds: a request for a return or refund may be approved or denied after we review it. We may ask for photos or other details while we look into it. See our Returns policy for details.